Subject to the conditions set out in our Terms & Conditions, Belper Windows guarantee that the goods and services will correspond with the specification as stated in our survey sheet. In the event that any white or Woodgrain PVCU window or door installed by us develops a material fault due to defective materials or construction then if such fault develops and is notified to us in writing within 10 years of the date of the installation, we will repair or replace the window or door free of all charges for materials, however a labour charge may be applied.
PVCu carries a 5 year colourfast guarantee. Hardwoods and Softwoods carry only a 5 year guarantee. Furniture and hardware on any product is guaranteed for a period of 1 year only. Clear and obscured double glazed units in PVCu or Aluminium windows/doors are guaranteed against breakdown for 5 years and for 5 years in wooden frames. Leaded, Georgian or Cottage Bar units carry a 5 year guarantee in all products. PVCu insulated styrene or polystyrene door panels are guaranteed for 5 years as are any double glazed units fitted within them. Any replacement double glazed units fitted by Belper Windows into existing windows and doors (not originally fitted by ourselves) are guaranteed for 2 years only. All products supplied only or supplied and installed to non domestic situations are only covered by a 1 year guarantee. Any conservatory roof or its components will be guaranteed for a period of 5 years only subject to the roof and its guttering having been maintained on a regular basis.
Glass breakages will not be honoured after the window has been installed for a period of more than 30 days.
This guarantee is in addition to and shall not affect the customers statutory rights.
The above guarantee is given subject to the following conditions:
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